Support · Billing · Partnerships

Contact TradeAnalyzer.Pro

Questions about Chart, filters, TAP, subscriptions or partnerships? Choose the channel that matches your topic so we can help faster.

Email Support

For general inquiries, business proposals, and partnership opportunities.

info@tradeanalyzer.pro

Support Center

Registered users get priority assistance via our dedicated ticket system.

Open Ticket

Community

Join our community for real-time updates, discussions, and quick announcements.

Response expectations

We aim to reply to email and ticket requests as soon as practical during business days. For urgent account access issues, include your username/email and a short description of the error. Community channels are best for product news—not private billing details.

What to contact us about

Product & research tools

Chart, screeners, Indicator Filter, Smart Indicator Filter, TAP, scanners and guides.

Account & access

Login, verification, password reset and subscription access questions.

Billing & plans

Plan details, payment status and invoice questions via support ticket when possible.

Partnerships

Collaborations, media and affiliate inquiries—email with subject “Business Inquiry”.

Feedback & bugs

Clear steps to reproduce help us improve the research workspace for everyone.

Where to go before you write

Trading Guide

Workflow from Screener and filters to Chart and TAP.

Strategies

How TAP rules connect to filters and chart review.

Plans

Current subscription options and feature access.

Quick answers

Open Chart from Trading Tools in the navigation or use the Chart buttons on Home and Strategies.

Rebuild your indicator ideas in Indicator Filter or Smart Indicator Filter, then confirm candidates on Chart.

No. TradeAnalyzer.Pro provides educational market research tools only.

Common Inquiries

Quick guide on how to direct your questions

General Questions

  • Platform features & capabilities
  • Account registration help
  • Pricing & subscription plans
  • View Trading Guide →

Technical Support

  • Bug reports & error troubleshooting
  • Login, account, and platform access issues
  • Platform performance issues
  • Visit Support Center →

Business & Partners

  • Strategic partnerships
  • Advertising opportunities
  • Affiliate program inquiries
  • Email subject: "Business Inquiry"

Privacy & Security

Response Times

Our team is available Monday through Friday, 9:00 AM to 6:00 PM CET.

Support Tickets Within 24 hours
Email Inquiries 24-48 hours
Social Media Within 48 hours
Urgent Security Prioritized