Privacy Policy

This Privacy Policy explains how TradeAnalyzer.Pro collects, uses, discloses, and protects personal data when you access or use our website and services.

1. Who We Are (Controller)

For the purposes of applicable data protection laws (including the UK GDPR and, where applicable, the EU GDPR), TradeAnalyzer.Pro is the data controller for the personal data described in this Policy.

Contact: info@tradeanalyzer.pro

2. Scope

This Policy applies to personal data processed in connection with the Service, including when you:

• Visit our website or create/use an account
• Use features such as screeners, filters, analytics, signals, alerts, and dashboards
• Contact us (e.g., support requests, feedback)

3. Personal Data We Collect

3.1 Data You Provide

• Account data: email address, username, authentication credentials (passwords are stored in hashed form where applicable), and account preferences
• Profile data (optional): profile name and avatar
• Communications: messages you send to us (e.g., support tickets/emails) and related metadata
• Subscription/billing metadata (if applicable): plan level, billing status, transaction references (payment card details are processed by payment providers, not stored directly by us)

3.2 Data Collected Automatically

• Device and connection data: IP address, browser type, operating system, device identifiers, referral URLs
• Usage and event data: pages viewed, feature usage, clicks, timestamps, session identifiers
• Log and security data: access logs, error logs, and signals of potential abuse or fraud
• Approximate location: inferred from IP address (not precise GPS unless you explicitly enable it via your device/browser)
• Cookies and similar technologies: as described in our Cookie Policy

3.3 Trading/Analytics-Related Data

The Service processes market and indicator data to provide analytics and signals. Where you configure strategies, filters, or watchlists, we may process your configuration and usage patterns to provide the Service and improve quality.

We do not require bank account information or brokerage credentials to use core analytics features. If a feature requires integrations, we will describe the data involved at the point of collection.

4. How We Use Personal Data

We use personal data to:

• Provide the Service: authenticate users, operate features, display analytics and signals, maintain session state
• Improve and develop: troubleshoot issues, analyze performance, improve UX, and develop new features
• Security and abuse prevention: detect and prevent fraud, spam, misuse, and unauthorized access
• Communicate: respond to support requests, send service notices, and (where permitted) marketing communications
• Compliance: meet legal obligations and enforce our Terms

5. Lawful Bases for Processing (UK GDPR / EU GDPR)

Where applicable, we rely on one or more of the following lawful bases:

• Contract: to provide the Service and perform our contract with you
• Legitimate interests: to secure, improve, and operate the Service (balanced against your rights)
• Consent: for certain cookies, marketing communications, and optional features where consent is required
• Legal obligation: to comply with applicable laws and regulatory requirements

6. Sharing and Disclosure

We share personal data only when necessary, including with:

• Service providers: hosting, infrastructure, monitoring, analytics, customer support tools, and email delivery providers
• Payment processors (if applicable): to process subscription payments
• Professional advisors: legal, accounting, or security advisors as needed
• Authorities: where required by law or to protect rights, safety, and security
• Business transfers: in connection with a merger, acquisition, or asset sale (with appropriate safeguards)

We require service providers to handle personal data in a manner consistent with this Policy and applicable law.

7. International Transfers

Your personal data may be processed in countries outside your country of residence. Where required, we use appropriate safeguards such as adequacy decisions, standard contractual clauses, and/or other legally recognized mechanisms.

8. Data Retention

We retain personal data only as long as necessary for the purposes described in this Policy, including to:

• Maintain your account and provide the Service
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain security logs and prevent abuse

When you delete your account (or request deletion), we will delete or de-identify personal data unless retention is required or permitted by law.

9. Security

We implement appropriate technical and organizational measures to protect personal data, such as access controls, encryption in transit where feasible (TLS), monitoring, and least-privilege access. No method of transmission or storage is 100% secure; please use strong, unique passwords and keep your credentials confidential.

10. Cookies and Analytics

We use cookies and similar technologies for essential functionality, preferences, performance measurement, and (where enabled) marketing. For details and cookie controls, please see our Cookie Policy.

11. Marketing Communications

Where permitted, we may send updates and marketing communications. You can opt out at any time using the unsubscribe link (where provided) or by contacting us at info@tradeanalyzer.pro. Service-related messages (e.g., security or billing notices) may still be sent when necessary.

12. Automated Processing

The Service uses algorithms to generate analytics and signals. These outputs are informational and not investment advice. We do not make decisions producing legal or similarly significant effects solely by automated means without appropriate safeguards.

13. Your Rights

Depending on your location, you may have rights over your personal data, including the right to:

• Access and obtain a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion (where applicable)
• Restrict or object to certain processing
• Data portability (where applicable)
• Withdraw consent (where we rely on consent)

To exercise your rights, contact us at info@tradeanalyzer.pro. We may need to verify your identity before fulfilling a request.

If you are in the UK, you may also lodge a complaint with the UK Information Commissioner’s Office (ICO). If you are in the EEA, you may lodge a complaint with your local supervisory authority.

14. Children’s Privacy

The Service is not directed to individuals under 18, and we do not knowingly collect personal data from children. If you believe a child has provided us personal data, please contact us so we can take appropriate action.

15. Changes to This Policy

We may update this Policy from time to time for operational, legal, or regulatory reasons. We will update the “Last updated” date and may provide additional notice for material changes.

16. Contact

If you have questions about this Policy or our privacy practices, contact us at info@tradeanalyzer.pro.